We know what's important to a service department
At DealerPRO we know what's important to a service department, things like filling your workshop, measuring productivity and efficiency, measuring gross profit, controlling hours available to sell, and access to customer and service history to ensure your staff can make informed decisions at the touch of a button. DealerPRO service is designed to accommodate the perfect business flow allowing your service department to control its own destiny.
Workshop productivity and efficiencyDealerPRO's through its sophisticated yet simple to use booking diary enables your service department to operate at its optimal level by measuring, managing and reporting on hours available to sell. DealerPRO service automatically calculates hours booked versus available booking times and enables you to optimise the department, gain tighter control, realise increased service department productivity and ultimately greater customer satisfaction and dealership profits. Customer and service history
DealerPRO service enables instant access to full customer and service history information. Get information when you want it with a drill down facility which enables direct access to service history data that feeds the analysis. And through its customisable report writer gives the service department access to information that can be used to measure and promote service retention and provides the ideal CRM follow-up tool. DealerPRO delivers complete access to all the information for service staff to make strategic and informed decisions.
|Sophisticated yet simple to use
Designed by people in the service industry, the DealerPRO booking diary, guides users intuitively through to efficient repair order (RO) creation. You process an RO in less than 30 seconds and our "New RO" creation facility sets the industry standard. DealerPRO will simplify the task of managing your fleet of loan cars, from booking cars out, printing agreement forms and ensuring no double bookings occur
Service Menu Pricing
DealerPRO offer a complete set of Service Menu Pricing (SMP), to allow your business to concentrate on servicing vehicles, not entering data. SMP provides a consistent and easy method for service advisors to add scheduled servicing to a repair order, and deliver obvious time savings by not having to enter the data yourself, SMP offer the following advantages over self-maintained information:
· Each operation code is model and variant specific and maintained by DealerPRO
· All specified parts are attached to each operation code
· Specified Oil and Lubricant quantities are included
· Customer and Technician instructions are included for each operation code